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Vishal Naithani
Jul 29, 20203 min read
The Ongoing WFH Renaissance has Failed Miserably to Serve its Purpose
A friend who was managing her career in senior management reasonably well, shared over the weekend that she resigned from her job as the...
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Vishal Naithani
Jun 5, 20203 min read
What A Customer Care Agent Inadvertently Taught Me About Employee Experience
A couple of years back I had ordered an item with Amazon that was apparently non-returnable - a detail that I missed at the time of...
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